Recertification files should not get lost between the checklist, the tracker, and somebody's memory.

FILE READY gives housing agencies one guided workspace for annual reexamination file processing. Every check in order, every missing document flagged, every file ready for QC.

A file processor's desk with a laptop and monitor showing a processing checklist

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New to FILE READY? If your agency gave you an invite code, enter it here to set up your account.

Disclaimer: FILE READY guides the processor. The processor and the housing authority remain responsible for every determination.

Where files get stuck

Steps live everywhere

The checklist is in one guide, the tracker in a spreadsheet, the deadlines in somebody's head. A step gets skipped and nobody knows until QC.

Missing documents surface late

A file looks finished until review finds the one document that was never requested. Then it comes back, and the clock starts over.

Nobody can see where a file stands

Supervisors ask, processors stop and dig, and the answer is stale by the time it lands in a chat.

What FILE READY does

The guided checklist

Every processing check in order, grouped the way the work actually flows, with the documents each check needs and where to look for them.

File Overview

Open a file and see its progress, what is missing, its deadlines, and Document Outstanding Notice due dates before you touch a single check.

QC built in

Reviewers work under their own grant, the QC section stays locked to everyone else, and pass or return decisions notify the processor right away.

Nova, the File Ready Assistant

Ask a question and Nova answers from your agency's own approved resources first. If the answer is not there, she says so plainly.

Training Academy

New processors learn in training mode, pass module checks, and finish a practice file before they ever touch production.

Agency Command Center

Monthly goals, workload, deadline risk, reporting, and advisories for the whole agency, computed from real files only.

Two processing workstations with dual monitors and organized file folders

Built for the people who actually process the files.

Built so participant information never lands here

Labels only, never people

Files are tracked by the label your team assigns. Names, Social Security numbers, addresses, and income amounts never belong in FILE READY.

The app refuses personal information

Entries that look like participant information are stopped before they save.

Invite-only accounts

There is no public sign-up. Your agency admin invites each person, and two-factor sign-in is built in.

Agencies stay separate

Your agency's files, resources, links, and advisories are yours. No other agency can see them.

Who it is for

For

Housing agencies and the processing teams who complete HCV annual reexaminations.

QC reviewers and supervisors who need to see file status without asking around.

Not for

Not a participant portal. Participants and landlords do not use FILE READY.

Not document storage. Participant documents stay in your agency's system of record.

How an agency starts

1. Set up your agency

Name your agency, set your team size, and confirm your setup checklist.

2. Invite your team

Each person gets their own invitation and sets their own password.

3. Add your own materials

Your admin plan, your procedure guide, your contacts, and your system links. Your team works from your documents, not a generic template.

4. Start processing

Open the queue, start a file, and work the checklist. Nova and the Academy are there from day one.

Agencies join FILE READY by invitation. If your agency is getting set up, everything you need arrives with your invitation.

FILE READY · The annual reexamination workspace for file processing teams. Sign in · Privacy · Terms